Privacy Policy
Effective Date: September 25, 2026
GetLicenseReady, LLC (“GetLicenseReady,” “we,” “us,” or “our”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information when you use our platform.
Contact Information:
Email: support@getlicenseready.com
1. Information We Collect
1.1 Information You Provide Directly
When you create an account or use GetLicenseReady, we collect:
- Account Information: Your name, email address, and state of residence
- Payment Information: Billing details processed through Stripe (we do not store full credit card numbers)
- Profile Data: Optional information you choose to provide
1.2 Information Collected Automatically
When you use our service, we automatically collect:
- Practice Results: Your answers to practice questions, quiz scores, progress, and performance analytics
- Usage Data: Pages visited, features used, time spent on the platform, session information
- Device Information: Browser type, operating system, IP address, device identifiers
- Cookies and Similar Technologies: See Section 4 below
1.3 Information We Do NOT Collect
We do not collect:
- Social Security numbers or government ID numbers
- Sensitive personal information beyond what's necessary for the service
- Information about your actual licensing exam results (only practice results within our platform)
2. How We Use Your Information
2.1 Service Delivery
- Create and maintain your account
- Provide access to practice questions and study materials
- Track your progress and generate performance analytics
- Personalize your study experience
- Send service-related communications (account updates, password resets, billing notifications)
2.2 Service Improvement
- Analyze usage patterns to improve our content and features
- Identify and fix technical issues
- Develop new features and functionality
- Conduct research and analytics to enhance the platform
2.3 Business Operations
- Process payments and manage subscriptions
- Prevent fraud and ensure platform security
- Comply with legal obligations
- Enforce our Terms of Service
2.4 Communications
- Respond to your inquiries and support requests
- Send important service updates
- Send promotional emails (you can opt out at any time)
3. How We Share Your Information
We share personal information only in the following circumstances:
3.1 Service Providers
We share information with trusted third-party service providers who assist us in operating the platform:
- Stripe: Payment processing for subscription billing (see Stripe's privacy policy at stripe.com/privacy)
- Supabase: Database hosting and backend infrastructure (see Supabase's privacy policy at supabase.com/privacy)
- Vercel: Web hosting and content delivery (see Vercel's privacy policy at vercel.com/legal/privacy-policy)
- Google Analytics: Website analytics and measurement
- Reddit Ads: Advertising measurement and conversion attribution
- Resend: Email delivery for account, transactional, and study-reminder emails (see Resend's privacy policy at resend.com/legal/privacy-policy)
- Sentry: Error monitoring and application diagnostics (see Sentry's privacy policy at sentry.io/privacy)
These providers process information to support the services described in this Privacy Policy.
3.2 Legal Requirements
We may disclose your information if required to:
- Comply with laws, regulations, or legal processes (subpoenas, court orders)
- Protect the rights, property, or safety of GetLicenseReady, our users, or the public
- Investigate fraud, security issues, or Terms of Service violations
3.3 Business Transfers
If GetLicenseReady is involved in a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction.
3.4 With Your Consent
We may share information for other purposes with your explicit consent.
3.5 Team Plans
If you access GetLicenseReady through an organization's team plan (for example, a school, employer, or training program), your account email address, your membership in that team, and your study or readiness metrics (where such features are offered) may be visible to the administrator of that team. This lets the administrator manage seats and support their members. Contact your team administrator or support@getlicenseready.com with questions about how your organization uses this information.
4. Cookies and Tracking Technologies
We use cookies and similar technologies to enhance your experience:
4.1 Types of Cookies We Use
- Essential Cookies: Required for authentication, security, and basic platform functionality
- Analytics Cookies: Help us understand how users interact with the platform (e.g., Google Analytics, Vercel Analytics)
- Preference Cookies: Remember your settings and preferences
4.2 Your Cookie Choices
You can use the cookie banner to save a preference to decline non-essential analytics on later visits. You can also change your browser settings to manage cookies. Note that disabling essential cookies may affect platform functionality.
4.3 Do Not Track
We currently do not respond to “Do Not Track” browser signals. You can use the cookie banner to save an analytics preference for later visits, or use your browser settings to manage cookies.
5. Data Retention
We retain your information for as long as reasonably necessary to provide our services, meet legal and operational obligations, resolve disputes, and enforce our agreements:
- Account Information and Practice Results: Retained while your account is active and afterward as needed for the purposes described in this Policy
- Payment Records: Retained as needed for tax, accounting, fraud-prevention, and legal obligations
- Usage Data: Retained as needed for analytics, security, and service improvement
You can request deletion of your data at any time (see Section 8).
6. Data Security
We implement reasonable security measures to protect your information from unauthorized access, alteration, disclosure, or destruction:
- Encryption of data in transit (HTTPS/TLS)
- Encryption of sensitive data at rest
- Regular security assessments
- Access controls and authentication requirements
- Secure hosting with Vercel and Supabase
However, no method of transmission over the internet is 100% secure. While we strive to protect your information, we cannot guarantee absolute security.
7. Your Privacy Rights
Depending on applicable U.S. law, you may have rights regarding your personal information.
7.1 General Rights
- Access: Request a copy of the personal information we hold about you
- Correction: Request correction of inaccurate or incomplete information
- Deletion: Request deletion of your personal information (subject to legal retention requirements)
- Data Portability: Request a copy of your data in a structured, machine-readable format
- Other Rights: Request other rights that may apply under U.S. privacy law
7.2 California Privacy Rights
If the California Consumer Privacy Act applies to GetLicenseReady, California residents may have additional rights, including:
- Right to know what personal information is collected, used, and shared
- Right to delete personal information (with certain exceptions)
- Rights to opt out of certain disclosures or uses where applicable law provides those rights
- Right to non-discrimination for exercising CCPA rights
7.3 Exercising Your Rights
To exercise any of these rights, contact us at:
Email: support@getlicenseready.com
Subject Line: “Privacy Rights Request”
Please include:
- Your full name and email address associated with your account
- Specific right you wish to exercise
- Any relevant details to help us process your request
We will respond to verified requests as required by applicable law.
8. Account Deletion and Data Export
8.1 Deleting Your Account
Self-Service Deletion:
- Log into your account
- Go to Settings (top right corner)
- Click “Delete My Account”
- Type “DELETE” to confirm
- Your account will be deleted. We remove your personal information and practice data, except information we must retain for legal, regulatory, security, tax, accounting, fraud-prevention, or other permitted purposes.
Or Contact Support: Email us at support@getlicenseready.com to request account deletion.
Upon deletion, we remove personal information and practice data except for information we need to retain for legal, regulatory, security, or other permitted purposes.
8.2 Exporting Your Data
You can export your practice results and account data directly from your account using the “Download My Data” button in Settings. Your data will be provided in JSON format. Alternatively, you can email support@getlicenseready.com with the subject “Data Export Request.”
9. Children's Privacy
GetLicenseReady is not intended for users under 18 years of age. We do not knowingly collect personal information from children under 18. If you believe we have collected information from a child under 18, please contact us immediately at support@getlicenseready.com.
10. U.S.-Only Service
GetLicenseReady offers its services only to customers in the United States. We do not market or sell the service to customers in the European Economic Area or the United Kingdom.
11. Third-Party Links
Our platform may contain links to third-party websites or services (e.g., state licensing board websites). We are not responsible for the privacy practices of these third parties. We encourage you to review their privacy policies before providing any information.
12. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices, technology, or legal requirements. We will:
- Post the updated policy on this page with a new “Effective Date”
- Provide additional notice when required by applicable law
Your continued use of GetLicenseReady after changes become effective constitutes acceptance of the updated Privacy Policy.
13. Contact Us
If you have questions, concerns, or complaints about this Privacy Policy or our data practices, please contact us:
Email: support@getlicenseready.com
Subject Line: “Privacy Inquiry”
We will respond to privacy inquiries as required by applicable law.
Summary
We collect your name, email, state, and practice results to provide exam preparation services. We use providers including Stripe for payments, Supabase for hosting, Google Analytics and Vercel Analytics for measurement, and Reddit Ads for advertising attribution. You can contact us to request access, correction, or deletion of your information.
By using GetLicenseReady, you acknowledge that you have read and understood this Privacy Policy.
Last Updated: September 25, 2026